Deliveries

MI Furniture has built its reputation over the years on our efficient, flexible delivery service.

Ultimately our goal is to ensure that you get a product you love and a service to suit you. If you have any questions then please do not hesitate to call us on 01274 013 597 and we will be happy to help.

All delivery services are subject to availability.

Map Key

GREEN – Bradford & surrounding areas Postcodes – BD1 to BD20

BROWN – The rest of England except for Cornwall, Offshore Islands and postcodes BD1 to BD20

PINK – Scotland, Wales, Northern Ireland, Offshore Islands and Cornwall please call for shipping prices as we have to get a price from our carrier on a per order basis.

Shipping Costs

GREEN – FREE delivery on all products.

BROWN – £39.99 per item, items over £400 free delivery.

PINK – Please contact us for prices.

We will do our best to work around you with regards to delivery times. However, there are lots of factors that can effect delivery times such as traffic and adverse weather. We ultimately cannot be help responsible for any delays due to factors beyond our control.

The usual lead time for deliveries is between 2-5 working days depending on goods and location. Delivery times can be affected by third-party carriers, adverse weather or any number of other factors. In the unlikely event that delivery is delayed for any reason. If your delivery does not arrive on the agreed date, the customer must contact MI Furniture immediately to enable us to make enquiries. We do hold some stock at the showroom so, by all means, give us a call and we may have certain items available for same day delivery.

Bradford & Surrounding Areas

Delivery to Bradford and surrounding areas is free with no minimum order. We class Bradford and surrounding areas as postcodes BD1 to BD20

In Bradford and Surrounding Areas we offer the following delivery options:

Pick up from store – FREE

Standard – A one man delivery service to your front door (FREE) Available Monday – Saturday.

Outside Of Bradford & Surrounding Areas

Outside of Bradford and surrounding areas includes the rest of England except for Cornwall and offshore islands. Items over £400 are free and under £400 are subject to a £39.99 carriage fee. For 3 or more items under £400 we may be able to reduce the carriage cost. Please call the showroom for more information.

Other Areas

For Wales, Scotland, Cornwall, Northern Ireland and all offshore islands please ring the showroom for a price. Costs vary and we need to check with our carrier for each order.

All orders placed on this website are subject to our Terms and Conditions

We take great care in ensuring our products are packed to the best standards possible. In very rare circumstances goods in transit can be damaged. When you receive your goods you must inspect them and if there are any signs of damage then you must sign for them as damaged. Failure to sign for damaged goods as damaged will result in MI Furniture being unable to repair or replace your products as you will not be covered by the insurance.

Please note when ordering multiple items you may receive more than one delivery on separate days depending on which suppliers the products are from. Please call if you are unsure.

This service is available across the whole of West Yorkshire.

1. A Standard free one man delivery includes delivery of goods to your doorstep only. Due to insurance reasons our one man teams are unable to assist any further than this.

Returns & Damages
Once an order has been placed all returns must be made within 30 days of receipt. All returned goods must be in their original packaging unopened and unused. Returns are made at the customers expense of £49 per item. Under no circumstances can a mattress be returned if it has been opened. This is for hygiene reasons. If the mattress is faulty you can make a claim under the 12 month warranty as detailed below. Your statutory rights are not affected.

If the goods are damaged when you receive them you can sign for them as damaged or refuse the delivery. If you do not sign for damaged goods as damaged then we are unable to claim for a refund from the carrier. We must be notified of damaged goods within 48 hours. In the unlikely event of damages the goods will be returned to the manufacturer for inspection and monies will be refunded within 21 days from receipt of goods. All cancelled orders will still be subject to a £49 cancellation admin fee. When you receive your delivery please inspect it thoroughly for any signs of damage as we cannot claim from our courier for damage if you sign for the goods in good order. If there are signs of damage then you must sign the delivery note as damaged goods.

In the event that individual parts are missing or damaged please notify us ASAP and we will arrange for replacements to be sent at the earliest convenience.

Your Contact Details

In order to gather feedback and stay in touch with our customers. We retain contact details such as your phone number and email address. We may contact you by telephone in the weeks following a purchase as a courtesy to see that your products are up to expectations and if there is anything else we can do to give you the best customer service experience possible. We may also contact you via email with occasional updates and special offers. We will never sell or share your details and you can opt out of these communications at any time. Just let us know and we will remove your details from our database.

Our full Terms & Conditions can be found here

These terms and conditions are subject to change