Privacy Policy

MI Furniture is a furniture manufacturer and retailer based in Bradford, West Yorkshire. We provide furniture products and related services to customers across the UK.

For the purposes of applicable UK data protection law, MI Furniture is responsible for deciding how and why personal information is processed in connection with our website and services.

Depending on how you interact with us, we may collect information such as:

We may use personal information for the following purposes:

• To respond to enquiries and requests.
• To provide information about our products and services.
• To process and manage orders where applicable.
• To arrange deliveries and communicate with customers.
• To provide customer support.
• To respond to bespoke furniture requirements.
• To improve our website, products and customer experience.
• To maintain website security and prevent misuse.
• To comply with legal and regulatory obligations.

Where required by UK data protection law, we process personal information using an appropriate lawful basis. Depending on the circumstances, this may include:

If we send marketing communications, we will do so in accordance with applicable privacy and electronic marketing laws.

You can ask us to stop sending marketing communications at any time. Where applicable, you can also unsubscribe using the instructions included in the communication.

We may share personal information with trusted third parties where this is necessary to operate our business and provide our services.

We do not sell your personal information to third parties.

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve your experience.

Some cookies may be necessary for the website to function, while other cookies may be used for analytics or other purposes.

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, reporting or regulatory requirements.

The appropriate retention period depends on the type of information and why we need it.

Depending on the circumstances and subject to applicable legal conditions, you may have rights including:

If you would like to exercise one of your data protection rights, please contact us using the details below.

We may need to verify your identity before completing certain requests.

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies.

We are not responsible for the privacy practices or content of third-party websites.

Our website and services are intended for general audiences and are not specifically directed towards children.

We do not knowingly collect personal information from children where doing so would be contrary to applicable law.

Some of the technology or service providers we use may process information outside the UK. Where this occurs, we will take appropriate steps required by applicable data protection law to protect your personal information.

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.

Any updated version will be published on this page with an updated revision date.

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.